Shipping policy
Shipping Policy
Where We Ship We currently ship to the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
Processing Time Orders are processed and dispatched within 1-2 business days of payment being received. Orders placed on weekends or bank holidays will be processed on the next working day.
Delivery Options & Costs
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3-5 business days | £2.99 |
| Express Delivery | 1-2 business days | £4.99 |
| Free Standard Delivery | 3-5 business days | FREE on orders over £60 |
Please Note Deliveries to remote areas including the Scottish Highlands, Islands, and Northern Ireland are included in the above zones but may occasionally take slightly longer than the estimated timeframes due to carrier routing.
Carriers We ship using Evri and Royal Mail. Once your order has been dispatched you will receive a confirmation email with your tracking information.
Failed Deliveries If a delivery attempt is unsuccessful, the carrier will leave instructions for redelivery or collection. Willow's Wonders cannot be held responsible for delays caused by incorrect addresses provided at checkout.
Questions? If you have any queries about your delivery, please contact us at hello@willows-wonders.co.uk